Schedule A Meeting For Your IT Needs
Meet with our team and get a quote ready within 48 hours!
The IT Support RI Difference
Not all IT service providers are created equal. At IT Support RI, we pride ourselves on our dedication to providing top-level service and support to all our clients. We have an ever-growing internal knowledge base for resolving issues we’ve come across over the years. Since 2002, we have grown by developing personal relationships as not just technical support, but also as a business consultant. We work with you to help grow your business by utilizing technology to improve your workflow and operations.
With the world focused on technology and ways to create digital options for business interactions, Cyber Security should be top of mind to all businesses. By allowing these new options you can increase your customer base, improve productivity, and streamline processes. However, you also become vulnerable to outside attacks from cyber-criminals that prey on small and mid-sized businesses that may not have invested properly in Cyber Security. We work with you to help you stay safe in a digital environment.
Since many businesses have transitioned to a remote workforce, many managers and owners are looking for ways to ensure their staff is working during business hours. We have a solution for companies that have a remote workforce and would like to ensure staff is staying productive while working from home or remote locations. Simple, easy, and efficient, our solution offers real-time activity updates, screenshots, logs, and reports to keep an eye on your team.
Simple IT Management
Over the years, we have found what works and what doesn’t when it comes to managing IT for a business. We focus on a simple, yet effective, approach to managing your IT. By having a large team of local technicians, we can address client needs easily. We cover all the typical bases for a business, including anti-virus, server backups, daily support, and network security. We also take it one step further, offering options for on-demand emergency support, disaster recovery, business expansions and moves, and other services not typically offered by other support providers.
We will have a quote ready within 48 hours of your IT network evaluation, along with an IT assessment report that focuses on what needs to be addressed within your business. We will review all key points with you directly.
We custom tailor every quote. They are designed for your specific industry, company size, and unique IT needs. We’ll review with you what should be a priority based on your infrastructure and security requirements!
Meet Face to Face
We know how valuable your time is, and we won’t waste a minute of it. We will meet with you and review your business needs, face to face. Get valuable insight on not just your IT, but your business overall.
Consultation With The Team
Our evaluation team will come to your location and investigate your business network, software, hardware, pain points, and other technology concerns. We will then have a meeting with you and discuss what we can do to fix your IT. We will prepare a report that breaks down where your weak points are and quote you on what needs to be addressed.
We follow Microsoft’s Best Practices for Business Technology and Security and want to be sure that your business is up to par. Some other IT firms will just quote you a “one size fits all” price without even looking at your network and configuration. We don’t believe in shortcuts when it comes to technology and security.
We believe that you shouldn’t have to worry about calling for support. Other IT support companies will quote a dirt cheap price but “nickel and dime” you for every service call you make. We want to make sure you are getting the right service plan for your business and will customize something that fits your needs.
Fast, Local, and Reliable
We pride ourselves on our rapid response times. Because we are a locally owned and operated business in RI, we are able to dispatch our technicians quickly. This means you aren’t stuck waiting days or even weeks before you get a response. The majority of our teams are based right out of our headquarters in North Smithfield and our entire business is based along the East Coast. You don’t have to worry about waiting around with us!
Dedicated To Your Needs
We do a free IT evaluation to make sure your network is up-to-par while we look at your main issue. We can discuss any ongoing problems to see if we can get your IT under control. We can be your dedicated IT support company or work with your current in-house IT team while you roll out IT projects.